
Competence Center Ecosystems
Applied research for innovative solutions in practice
Competence Center Ecosystems
Competence Center Ecosystems
Applied research for innovative solutions in practice
Applied research for innovative solutions in practice

Competence Center Smart Citizen

Competence Center Smart Citizen
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Due to the current situation also available as a webinar

Due to the current situation also available as a webinar


Due to the current situation also available as a webinar

Competence Center
Future Financial Services
Applied research for innovative solutions in practice
With our international network of selected universities, we have been developing scientifically sound reference models together with our customers from the financial industry for more than 20 years. We highlight the potential of new technologies and promote practice-oriented exchange within the community. We use prototypes to demonstrate the applicability of the results.
Our Competence Center partners have access to our research results and prototypes from over 20 years.
Collaboration that makes an impact
In our network, banks, technology providers, associations, and universities work together to identify relevant topics in the financial industry at an early stage and develop solution-oriented approaches.
The topics are introduced by practitioners from the industry. Together with them and our colleagues, including doctoral students at the University of St. Gallen, we develop sound solutions. These are further refined in expert groups and discussed in workshops with our partners.
For over 20 years, we have been combining scientific methodology with practical experience to develop reference models, prototypes, and application-oriented concepts for the development of business models and the use of technology. Our partners benefit from exclusive access to over two decades of research results, models, and artifacts – a knowledge base that provides sustainable support for innovation in banking.

Practical research results
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Application-oriented research in the Competence Center (CC) with a focus on topics relevant to the cooperation partners
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Implementation of selected research results and proof of concept
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Broad scientific network (Universities of St. Gallen, Leipzig, Göttingen etc.)
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If desired, active participation in the research process in the project groups
What We Offer
Unique partner network in the financial sector
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Informal exchange of knowledge at conferences with a wide range of banks and other financial industry companies
(living network thoughts) -
3 workshops (2.5 days each) per year
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Access to best practices & expertise of the cooperation partners
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Expansion of the personal network
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Benchmarking analyses


Market and innovation screenings
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Market and innovation screening with regard to technologies, developments and FinTechs
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Focus on fulfilling the needs of end customers in the ecosystem
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Disruptive technologies such as AI, blockchain / DLT, IoT, Web 3.0 and Metaverse are analyzed
Method set that has been further developed since 2004
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20 years of experience in business engineering of financial networks
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Access to the results of the CC since 2004 (models and prototypes)

Our Topics
Über 20 Jahre History
Competence Center 11
Contextual Banking
(Digitale) Kundennähe
2024-2026
Competence Center 10
Technology-based business models of the future financial industry
2022-2024
Competence Center 9
Innovative Technologies, Value Creation and Governance in Business Ecosystems
2020-2022
Competence Center 8
Collaborative Business Models and Transformation
2018-2020
Competence Center 7
Basics of Business Ecosystems and Disruption
2016-2018
Competence Center 6
Industrialization and Standardization
2014-2016
Competence Center 5
Customer and Service-oriented Innovations of Networked Banks
2012-2014
Competence Center 4
Customer and Service-oriented Design
2010-2012
Competence Center 3
Transformation to a Bank in 2015
2008-2010
Competence Center 2
Management of Service-oriented Banking Networks
2006-2008
Competence Center 1
Design and Evaluation of Sourcing Models
2004-2006
Our Research Partners
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